The Group is a specialist integrated credit hire and legal services group focused on providing replacement vehicles and associated legal services to impecunious customers* who have been involved in a non-fault accident. These individuals typically do not have the financial means or access to a replacement vehicle which allows the Group to charge credit hire rather than spot hire or GTA rates, recovering these charges from the at-fault insurer at no upfront cost to the individual.
The Group has developed an integrated business model with a dedicated field sales team generating almost all of the Group's Road Traffic Accident ("RTA") customers from a network of approximately 1,000 active referrers in 2017. The Group provides an integrated end to end service to the customer including the provision of a credit hire vehicle, upfront settlement of repair and recovery charges through to the management and recovery of costs and the processing of any associated personal injury claim.
*Impecunious - claimants that do not have immediate access to funds for replacement vehicle
The Group currently comprises four business units under the two main reporting divisions - Credit Hire and Legal Services.